Shipping

  • All furniture items cost £40 to deliver and must be delivered to a home or business address.
  • Once your order has been received into our delivery warehouse you will be contacted to arrange a delivery date.
  • We deliver; depending on your postcode, Monday to Friday, usual hours are between 7.00am and 6.00pm. By accepting a delivery date you are confirming you will be available at the delivery address between these times.
  • You will not be able to request a particular day of the week or time of delivery and you will be offered the next available date for your postcode.
  • If you require a delivery on a specific day or time then an additional charge may apply and quotations can be provided on request.
  • We make every effort to carry out deliveries on the date and time agreed, if for any reason delivery is delayed we will not accept liability for any inconvenience or loss of working time or similar claims for any consequential loss.
  • Any request to change or cancel a delivery date must be made in writing to orders@middletonfurniture.co.uk
  • In the unlikely event items are missing from your order or damage has been caused to your property, this must be recorded on your delivery note and our mail order department notified. Failure to do so may result in a claim being delayed or refused.
  • Any claim for damage to your order must be made in writing to orders@middletonfurniture.co.uk within seven days of delivery.
  • In the unlikely event goods arrive damaged or faulty we suggest they are accepted where possible, so steps can be taken to repair or replace the items with the minimum of inconvenience to you.
  • If you decide to keep unsatisfactory goods you must contact orders@middletonfurniture.co.uk within seven days of delivery. We may not accept liability if you do not do this.
  • It is the customers responsibility to ensure that the internal and external access points and delivery routes are measured to facilitate delivery.
  • If there is a requirement for removal of doors or windows to accommodate delivery, this is at the customer's expense and must be carried out prior to delivery.
  • If a delivery is deemed non standard an additional charge may be applicable and a quotation will be provided.
  • In accordance to Health & Safety regulations the crew, in consultation with their office staff must be the arbiters of what is reasonable to complete a delivery.
  • If you are in any doubt about access to your property please discuss this with a member of staff before placing your order.